This fascinating workshop is for everyone with any responsibility or interest in delivering culturally appropriate cemetery services. Faith and cultural requirements, acknowledgement and ability to cater for diverse clients are part of the Industry Interment Scheme (IIS) licensing requirements. This course will offer valuable insights in how to provide for this requirement in your service offerings.
With religion a prominent factor among observable bereavement behaviour, service staff require an effective understanding of various needs of their religious communities and prevailing belief systems.
Presented over 2 x 4-hour sessions from 9:00 am to 1:00 pm each day, this fascinating workshop is of immense value for everyone delivering culturally appropriate cemetery services.
Faith and cultural requirements, acknowledgement and ability to cater for diverse clients are part of the Industry Interment Scheme (IIS) licensing requirements.This course will offer valuable insights in how to provide for this requirement in your service offerings.
Course Delivery: This is an official CCANSW training course, using the services of a qualified facilitator. The course has been customised for CCANSW requirements, with relevant industry scenarios.
CCANSW Category A Member: Free for the first 2 registrations from a financial CCANSW Category A member
CCANSW Member: $480 per person (for Category B members or additional registrations)
Non Members: $720 per person
Cancellation & Refunds: Registration cancellations must be received, via email to the CCANSW Secretariat, prior to course commencement (5 days for face-to-face sessions and 3 days for online sessions) Thereafter, no refunds will apply or loss of the free registration will occur, whichever applies. Substitute delegates will be accepted without penalty.
Dr Philip Bachelor OAM is a social behaviourist and extensively experienced cemetery administrator. With a background in cultural resource management, social anthropology, psychology and business administration, he is nationally and internationally recognised as a leading bereavement researcher, author and educator.
“I found this information training session fascinating, as well as illuminating.”
“I thoroughly enjoyed the content and learning about the many religions/cultures present in Australia, and their beliefs and practices in terms of death and funerals.”
“Your informative training gave me a broader insight into various beliefs & cultural practices that I had limited knowledge of [though] I have worked in the industry for over 20 years in both private & local government environments.”
“What was impressive was the interactions between trainer and participants – everyone participated evenly. The trainer was always open to new ideas and points of view, and didn’t overrule or talk over anyone.”
“I found the course excellent."
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