AUNTY BARB SIMMS
 Elder, Bidjigal and Wadi Wadi Woman

 Welcome to Country

 ROB SMART
 Chairperson, CCANSW

 Opening Address

 NICHOLAS ROSE
NSW | Lawyer, Researcher, Podcaster

 End of Death: How Technology is Changing the Way We Memorialise
 Privacy and digital protection: Cryogenic preservation and gen-AI 'versona' replicants

Presentation Link

 Memorials That Connect Us

 RODNEY CLAXTON CEO, EVERLON
 CCANSW Principal Partner

 ANGELA UILDERKS GAICD
 QLD & VIC | NFP Exec | Health, DeathCare

 Enduring Sustained Organisational Relevance: A Positive Case Study
 Clarity of strategic purpose, genuine community engagement and driving growth

 Sustainability

 EMMA MCGREGOR, ARROW BRONZE
 CCANSW Principal Partner

 JENNIFER HICKEY
 NSW GOVT | CEO CCNSW, NSW Regulator

 Interment Industry Scheme (IIS) Update
 NSW reforms, compliance, insights and priorities. Jen and her team will be available for conversations during both days of the seminar

 Presentation Link 

 INTERACTIVE PANEL DISCUSSION

 Operators Experience of the NSW Scheme
 Interactive discussion addressing emergent and current themes across the sector in NSW

 PLOTBOX | CCANSW Major Partner

 ANDRÉ DOWDING
 NSW & VIC | Managing Director, Net Intellect

 Cyber Security: Employees are your Biggest Risks
 Facts and tips to keep customer data safe

 Presentation Link 

 CHRONICLE | CCANSW Partner

 CHRISTIE FLIPPENCE & JANE REE
 Board Members, CCANSW

 A Place for Always: Communicating Local Government Cemeteries
 The importance of custmer experience (CX) and the other 'Xs'. Case study and insights. Presentation with Nadine Uremovic of Kandure. 

 Presentation Link 

 ROB SMART
 Chairperson, CCANSW

 Day 1 Remarks

  Opening Remarks

 KATE DAVIDSON MBE
 UK | CEO, Dignity Plc, Crematorium & Memorial Group

 Regulator Scrutiny of the UK Funeral Sector: Trends and Challenges
 Insights into the UK market and current trends and what Australian operators can learn from the UK Crematorium Compliance Scheme and its inspection   indicators. Presentation via Zoom.

 Presentation Link 

 Keeping Memories Alive

 JOE CAMPBELL, PHOENIX FOUNDRY
 CCANSW Principal Partner

 CHRISTIAN HAMMOND
 2023 CCANSW Rising Star Award Winner

Presentation Link 

 ANDREW ERIKSEN GAICD
 VIC | CEO, Greater Melbourne Cemeteries Trust

 Rising from Reform: The VIC Experience
 Sharing a journey of regulatory reform for 19 cemeteries across Victoria which began in 2009.

 Presentation Link 

 OPUS XENTA | CCANSW Major Partner

 NSW HEALTH

 Voluntary Assisted Dying Support Service
 Navigating care and services in line with the Voluntary Assisted Dying Act. 

Presentation Link

 ESTELLE MUSPRATT
 ACT | Deputy Director, Official Commemorations, Australian War Graves, Department of Veterans' Affairs

 Devolving Constitutional Responsibilities that Govern Burial and Cremation
 Management of official commemorations, plus a program to mark the graves of veterans. 

 DEARLY PLAQUES & MEMORIALS | CCANSW Partner

 NORWALK | CCANSW Partner

 KEV POULTON
 NSW | Communicator Extraordinaire

 How Not to Bury Yourself in Front of an Audience
 Refreshing and inspiring insights from an experienced and relatable communicator.

 CCANSW & SEMINAR PRESENTERS
 BREAK-OUT SESSIONS

 Pop-up Round Tables
 Small group discussion circles. Share your own experiences, ask the complex questions, gather extra perspectives as relevant to you. 

 Seminar Closing Remarks 
 CCANSW Board Member

 NETWORKING CANAPÉS & DRINKS
 Mix and mingle with our Partners and Board 

 SOCIAL DINNER | HURRICANE'S GRILL BRIGHTON
 Continue the conversations and community vibe.